LiveTeam in a Nutshell (A basic explaination of our service)

Mon - Fri, 4 AM - 9 PM Pacific Time

LiveTeam is the best way of placing an actual human on your website. It is a great way to offer your customers a Salesman or a Technical Support Assistant on your domain.

When a user enters your web site, your operators will be notified that someone is viewing your site. The operator can then send a pop-up greeting, inviting your visitor to chat.

If your client wishes, he or she may enter their name, and engage in a real-time chat session with one of your representatives. LiveTeam offers the ability to use both text chat and voice-over-IP, so that you can answer your customers questions quickly and easily.

For a more detailed description of what LiveTeam is, and how it works for your customers, please visit our Slide Show Tour.

WHO is LiveTeam for?

LiveTeam is for businesses of any size that want to offer their clients the benefit of actual customer service. With several different packages to meet the demands of a variety of different companies, LiveTeam will be both useful and affordable, for your size of business.

WHERE does LiveTeam run?

Live Team is 100% web based, which means there is no software installation required. Administrators and operators log onto the LiveTeam server, and are able to run all operations from small java applets that will open up on their systems.

All that is required is a java-capable browser on both the Operator and Visitor’s end. LiveTeam’s servers do the rest. Visit the Slide Show Tour for a more in-depth view of how the service runs.

WHY should I use LiveTeam?

The most common complaint about using the World Wide Web is that it loses the sense of human contact that you get when you visit a store in person. With LiveTeam, you are restoring that aspect of human presence, while providing your customers instant help that will keep them returning to your site.

HOW much will LiveTeam cost?

The biggest advantage to using LiveTeam is that it is the most affordable option on the market. Compared to the leading competitors, LiveTeam is not only the most economical, but it also offers you the most features.

To view a break down of the prices and features LiveTeam offers, view the Package Comparison.