The Mercury Package
(Recommended for Small Businesses)

Mon - Fri, 4 AM - 9 PM Pacific Time

1 operator license

The Mercury package is for small business looking to assist their website visitors, but at a reasonable cost. This package gives you one operator license, meaning that only one operator may log in at a time. However you can still create as many operator names as you like. The service is available 24/7, and there is no limit to how many times an operator may log in.

If you wish, you may try a FREE 15 Day Trial so that you may become familiar with the LiveTeam Service.


To sign up for this service, click the Buy Package Now button below. You will be taken to a registration form. Fill in the required fields and supply the necessary credit card information. You will then receive an email describing your account details and what further steps you need to take to get LiveTeam working on your web site.



Mercury Package Features

Below is a table describing the features we offer with our service. You may click on a feature description to get a more detailed description of that feature. You may also compare our packages by visiting the Package Comparison Page


FEATURES
Mercury
 
 
Human Operators, provided by LiveTeam
On Demand
No limit for Simultaneous Chats
Statistical Reports
Proactive Invitations
Simultaneous Live Voice and Chat capability
Works Behind Firewalls and NAT
Secured by SSL (128 bit) encryption
100% web based Application. NO frustrating Downloads
Smooth Chatting experience. NO annoying HTML refreshes
Real Time Monitoring of your website visitor traffic with details about each individual visitor. All in real time
PUSH Web pages to your website visitor's computer
PUSH Images of your products and other important documents
Editable Canned Responses
Single Operator can have chat session with Multiple website visitors
View contents of your visitor's shopping cart in real time
Create Multiple unlimited Departments
Message Customization
Add "click to chat" link to your emails and other electronic brochures
Assign single operator to multiple departments
Transfer chats to other operators
Broad Cast messages to all operators
For high traffic websites, Load Balancing is triggered by automatically transferring visitor request to available or less engaged operators
Automatic transfer. If the operator does not engage the visitor, it transfers to the next operator
Sound Request Alert for Operators
Notice Board for operators and administrator to leave messages and instructions for each other
Operator log history
Repeat Visitor Identification and History
Chat transcripts and printing
Multiple and customized Proactive invitation and Live Engage
Operator to Operator "stealth" Chat
Real Time Reporting
Upload your own custom company Logo
Upload Images and other important Files
Customize your own look and feel of your chat windows
Cost effective professional Human Operators available from LiveTeam


LiveTeam also offers a 15-Day FREE Trial Service, so that you may first experiment with our product to see if it is right for your company. The 15-Day Trial comes with no obligation, and your name will not be given to other companies for spamming purposes. The Trial gives you two operator licenses and operates just as a normal LiveTeam account would. If you would like to first try the FREE trial, click the box below to sign up for an account.


 

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