:: LiveTeam Features and Package Comparison ::

FEATURES	LIVE TEAM Packages
* All prices are per month	*Mercury*	*Venus*	*Earth*
Human Operators, provided by LiveTeam	rep@liveteam.com
No limit for Simultaneous Chats
Statistical Reports
Proactive Invitations
Simultaneous Live Voice and Chat capability
Works Behind Firewalls and NAT
Secured by SSL (128 bit) encryption
100% web based Application NO frustrating Downloads
Smooth Chatting experience NO annoying HTML refreshes
Real Time Monitoring of your website visitor traffic with details about each individual visitor. All in real time
View your worldwide website visitors, country wise, in real time
PUSH Web pages to your website visitor's computer
PUSH Images of your products and other important documents
Editable Canned Responses
Single Operator can have chat session with Multiple website visitors
Create Multiple unlimited Departments
Message Customization
Assign single operator to multiple departments
Transfer chats to other operators
Broad Cast messages to all operators
For high traffic websites, Load Balancing is triggered by automatically transferring visitor request to available or less engaged operators
Automatic transfer. If the operator does not engage the visitor, it transfers to the next operator
Sound Request Alert for Operators
Notice Board for operators and administrator to leave messages and instructions for each other
Operator log history
Repeat Visitor Identification and History
Chat transcripts and printing
Multiple and customized Proactive invitation and Live Engage
Operator to Operator "stealth" Chat
Real Time Reporting
Upload your own custom company Logo
Upload Images and other important Files
Customize your own look and feel of your chat windows
Cost effective professional Human Operators available from LiveTeam